Frequently Asked Questions

Please check our FAQ before reaching out to us.

You will receive immediate access to purchased files. Once you have finished checking out, you will receive an email with instructions. Please ensure you check your spam/junk folder in case you don’t receive the email.

The files are inside a zipped folder. Once you have downloaded the zipped folder, you must unzip the folder to access the three files inside the folder. On Windows and Mac this can be done by double clicking on the zipped folder, or on Windows, you can also right click on the folder and choose extract. For Android phones, iPhone and iPad, you will need an app to do so. Unzip apps can be found on both the App Store and Google Play.

All designs have an SVG file included. The svg sometimes adopts the icon of the browser installed on you PC. Just upload the SVG file with the browser icon to your software as you normally would, it should work just fine. You can also identify the SVG by the file name, which ends in .svg. If you get a challenge, please contact me and I’ll email it right over.

Yes, absolutely! You can use the designs on physical items.

Yes! All files in the Foxy SVG come with a commercial license, which means you can create and sell products using our designs without any limitations.

Absolutely, full customization is at your fingertips.

Yes, absolutely! You can use the PNG file for iron on transfers and printing onto paper. You can also take the files to a printing store near you to have the files printed on your desired item.

After payment files will be auto sent to your email. Ensure you check your email spam/junk folder, at times the email ends up in that folder.

CONTACT US!

Drop us a line and we will do our best to reply as soon as possible.